The Millennium Group
  • San Francisco, CA, USA
  • 16.50
  • Hourly
  • Full Time

Key Responsibilities:

  • Operates multiple-line telephone and routes calls to the appropriate person or location within the office.
  • Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers.
  • Greets customers, vendors, job applicants, employees from other locations and other visitors with a high degree of professionalism and courtesy.
  • Announce to employees that their guest(s) have arrived.
  • Log all guests and visitors in and out of the visitors system.
  • Order office supplies and manage for when replenishment is needed.
  • Provides general administrative and clerical assistance.
  • Maintains safe and clean lobby area.
  • Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list.
  • Identify telephone system problems and immediately alert the proper personnel.
  • Assume the role of concierge when required.
  • Other duties as assigned.

 

Requirements:

  • High school diploma or equivalent required; Associate's degree preferred.
  • Three years or more of experience as a receptionist in a corporate environment.
  • 1-3 years experience with Microsoft Office Software (Word, Excel, and Outlook).
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Exhibits superior verbal communication and phone skills.
  • Exhibits exceptional customer service skills.
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Able to appropriately handle confidential and highly sensitive material.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction. 



This position has been closed and is no longer available.
The Millennium Group

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