The Millennium Group
  • Bellevue, WA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

 

Provide Front desk reception duties while displaying extreme professionalism with our client and their guests. 

Responsibilities:

  • Using a Multi-line phone, answers incoming calls and directs those calls to the proper parties while researching and identifying the appropriate business units or persons for callers when it is not obvious from a provided list.
  • Calls must be answered in four rings or less.
  • Identify telephone system problems and immediately alert the proper personnel.
  • Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers/visitors. Assumes the role of concierge when required.
  • Greets customers, vendors, job applicants, employees from other locations and other visitors with a high degree of professionalism and courtesy. Appropriately direct visitors and guests by announcing to employee that their guest(s) has arrived.
  • Maintains safe and clean lobby area.
  • Maintains and updates employee contact list.
  • Manages the visitor badging security system by logging all guests and visitors in and out of the visitors system.
  • Setting up FTE's and AWF's with an eBay badge and building card
  • Orders office supplies (stationary, vending & groceries) and manage for when replenishment is needed.
  • Assists with the AP process; coding, scanning and creating POs.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent required; Associate's degree preferred.
  • Three years or more of experience as a receptionist in a corporate environment.
  • One-three years experience with Microsoft Office Software (Word, Excel, and Outlook).
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Exhibits superior verbal communication and phone skills.
  • Exhibits exceptional customer service skills.
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Able to appropriately handle confidential and highly sensitive material.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.

 

WATCH Where Service Matters:  





The Millennium Group
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