The Millennium Group
  • San Francisco, CA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Under the direct supervision of the manager, the Shipping and Recieving Associate is responsible for the accurate sorting and timely distribution of incoming/outgoing mail and material. The associate will be working in a dynamic environment along with complying by necessary safety, handling and legal procedures.

Essential Duties and Responsibilities:

  • Counting all inbound goods and authenticating the receipt of the same in accord with the shipping note.
  • Inspecting the received goods, making note of any damages and discrepancies, and immediately reporting the same.
  • Maintaining quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages and other shipments.
  • Ensuring the accurate sorting and delivering of all incoming packages and other shipments to the proper addresses through the tools provided.
  • Inspect deliveries for suspicious or threatening items.
  • Have good working knowledge of mail and computer basics.
  • Utilize handheld scanners to deliver packages and obtain proof of delivery signatures.
  • Researching mail, packages and other shipments to unknown or unrecognized addresses.
  • Pick up outgoing mail, packages and boxes, using cart or, for larger items hand truck or dolly.
  • Deliver office supplies and copy paper.
  • Prepare items for processing, shipment or transportation.
  • Enter activity data in logs, maintain records.
  • Prepare and process outbound courier shipments using computer or service provider's equipment.
  • Answer phone in a professional manner.
  • Ensure the cleanliness and safety concerns of all operating spaces and associated areas.
  • Cross-training and backup of other employees in the event of emergency or contingency situations.
  • Completing other tasks as may be assigned by the Manager

Qualifications and Requirements:

  • High school diploma or equivalent.
  • Minimum 1 year customer service and office related experience preferred.
  • Basic Computer skills.
  • Postage Meter, UPS, FedEx, DHL knowledge.
  • Demonstrate the ability to be flexible and adapt to change in the work environment.
  • Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
  • Handle multiple projects at one time.
  • Lifting up to 50 lbs.
  • Attention to detail.
  • Must be able to pass a background and drug test.

WATCH Where Service Matters:





The Millennium Group
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