The Millennium Group
  • Riverwoods, IL, USA
  • Hourly
  • Full Time

Eligible for Medical Insurance, Dental Insurance, Vision Insurance, 401k and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on mail, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. Our Accounting department is currently expanding, and we are looking for an Accounting Associate to join our corporate team in Tinton Falls, NJ.

Requirements:

  • Leading Meetings and Special Events staff coordinating with clients on the type of event they would like to hold.
  • Providing supervisory support, ongoing feedback and coaching to employees in the Meetings and Special Events role.
  • Responsible for time keeping, work load management, and keep management updated of issues/concerns.
  • Work alongside of team completing day-to-day workload (this is a working lead role)
  • Achieving established individual, unit and organizational customer service metrics and service objectives.
  • Establishing and maintaining effective working relationships with business partners as necessary throughout the client organization.
  • Timely and accurate reporting of performance status and results of identified customer service metrics and service objectives.
  • Providing input to drive continuous improvement and ensuring that service level agreements are met or exceeded.
  • Responsible for performance management, performance assessment and employee development of assigned support representative staff.
  • Ensuring staff support and work schedules meet the needs of clients volume and production requirements.
  • Other Responsibilities assigned by Manager

Qualifications:

  • High Proficiency with Microsoft office applications
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Consistently demonstrates professional demeanor, appearance and attitude. A high level of confidentially is required.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
  • Must work well under pressure with minimal supervision.
  • Must be customer focused and display a professional demeanor.
  • Strong organizational skills
  • Enthusiastic positive individual
  • Able to communicate effectively at all levels in a diverse and fast paced working environment
  • Highly reliable with excellent attendance and punctuality record
  • High energy level, dependable and comfortable performing multifaceted projects
  • Able to prioritize and ensure all requests are accommodated
  • Must be able to lift up to 50 pounds

WATCH Where Service Matters:  





The Millennium Group
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