The Millennium Group
  • San Francisco, CA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

The associate will be working in a dynamic environment along with complying by necessary safety, handling and legal procedures.

Responsibilities:

  • Manage front desk activities and Safety. First point of contact for employees, customers, candidates and vendors.
  • Issue and manage temporary badges to employees, vendors, contractors; directing visitors appropriately and notifying company personnel of visitor arrival. Maintaining visitor sign-in process through use of the Envoy system.
  • Assist employees with special requests and act as an employee relations liaison to provide helpful and accurate information to employees and visitors.
  • Answer incoming calls promptly and direct to appropriate destination. Follow employee and Client's customers' privacy protocols when speaking with all callers.
  • Handle all walk up tickets that are reported to the front desk with property management.
  • Perform conference room sweeps (per Conference Room Sweep Schedules) to ensure that the conference rooms are tidy, all white boards and monitor screens are wiped clean and supplies are stocked. Equipment and supplies will be provided by Client.
  • Assist with monitoring physical space utilization and assigning workstations to new hires, alerting the Workplace Planning group if departments are experiencing space constraints.
  • Multiple administrative tasks to include event support, producing monthly newsletters, and assisting with property management ticket requests.
  • Responsible for handling all incoming/outgoing mail packages. Assist with forwarding to corporate as appropriate and assisting workmates with the preparation of FedEx shipments as needed.

Qualifications:

  • High school diploma or equivalent required; Associate's degree preferred.
  • Three years or more of experience as a receptionist in a corporate environment.
  • 1-3 years' experience with Microsoft Office Software (Word, Excel, and Outlook).
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Exhibits superior verbal communication and phone skills.
  • Exhibits exceptional customer service skills.
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Able to appropriately handle confidential and highly sensitive material.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.

 

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The Millennium Group
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