The Millennium Group
  • Sunnyvale, CA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Perform various office services and mail duties for our client located in Stamford, CT, include but are not limited to relieving receptionists, assisting office services staff and assisting with mail operations. In addition to assigned duties relating to all request from Account Manager or Client, the Office Service Associate should posses the basic qualifications to perform the following functions, though this is not meant to be a comprehensive list:

Essential Duties and Responsibilities:

  • Counting all inbound goods and authenticating the receipt of the same in accord with the shipping note.
  • Inspecting the received goods, making note of any damages and discrepancies, and immediately reporting the same.
  • Maintaining quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages and other shipments.
  • Ensuring the accurate sorting and delivering of all incoming packages and other shipments to the proper addresses through the tools provided.
  • Distribution of packages and mail in a campus environment.
  • Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
  • Inspect deliveries for suspicious or threatening items.
  • Prepare items for processing, shipment or transportation.
  • Prepare and process outbound courier shipments using computer or service provider's equipment.
  • Work in a warehouse environment on a fast pace line processing, sorting, and staging packages for delivery
  • Receive, count and verify all incoming parcels, freight, etc.
  • Log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express, UPS and DHL.
  • Prepare and package outgoing materials to prevent in-transit damage.
  • Prepare all appropriate shipping documentation.
  • Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
  • Be available to move from one site to another on short notice.
  • Receptionist coverage at accounts where needed.
  • Completing other tasks as may be assigned by the Manager

Qualifications and Requirements:

  • High School diploma or equivalent (GED).
  • Minimum of 1-2 years Customer Service experience preferred
  • Experience with Microsoft Office Software (Word, Excel, etc.).
  • Can stand or be on feet for long periods
  • Pass background check
  • Valid driver's license with a clean driving record and must have reliable transportation




The Millennium Group
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