The Millennium Group
  • Alpharetta, GA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Under the direct supervision of the manager, the Office Services Associate will be working in a dynamic environment along with complying by necessary safety, handling and legal procedures. 

Provide  support  duties in the  running  of  the  day -to -day  operations of  the Alpharetta site.  Responsibilities including, but not limited to, the following essential duties: 

  • Assist with all mail processing, distribution, and delivery:
  • Process pre-sorted mail and electronic mail, interoffice mail, parcels, faxes, research pieces, and returned
  • mail, and research mail not properly addressed
  • Inspect and report suspicious mail/package deliveries to management.
  • Distribute/deliver sorted mail, interoffice mail, parcels, and faxes to mailstops
  • Deliver courier and special mail requiring signature.
  • Pickup outgoing mail at mail stops and sort where applicable
  • Processing outgoing parcel shipments, special mail (certified, signature required, etc), first class mail, interoffice mail
  • Administer shipping systems web-enabled requests and track outgoing parcel shipments
  • Assist with file room operations Process rush file retrieval, archive files, attach mail to files, process file work orders and retrieval using Infoster
  • Complete and verify coversheets, file print requests, and file prep for delivery
  • Update file tracking information in required systems and/or databases.
  • Conduct secure document destruction/disposal, where applicable; Attach purge labels and prepare files for off-site records retention; Conduct on-site to off-site file purging activities consistent with client document retention policy.
  • Conduct missing file research.
  • Perform special projects related to file management activities
  • Perform audit and quality control checks.

Qualifications and Requirements:

  • High school diploma or equivalent.
  • Minimum 3 years customer service and office related experience preferred.
  • Intermediate Computer skills.
  • Strong detail and data entry skill set
  • Demonstrate the ability to be flexible and adapt to change in the work environment.
  • Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
  • Handle multiple projects at one time.
  • Lifting up to 50 lbs.
  • Attention to detail.
  • Must be able to pass a background test.

WATCH Where Service Matters:

The Millennium Group
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