The Millennium Group
  • New York, NY, USA
  • Hourly
  • Full Time

Eligible for Medical Insurance, Dental Insurance, Vision Insurance, 401k and more!

Job Responsibilities

  • Open & closed operations on a daily basis.
  • Manifest all incoming couriers, USPS and messenger items
  • Manifest all outbound couriers, USPS and messenger item.
  • Reconcile all incoming & outbound pieces on a daily basis.
  • Complete End of Day log and file in cabinet on a daily basis.
  • Meet with members and address any challenges or issues with mail & packages.
  • Email members to pick up their mail & packages
  • Report to Senior Operations Managers on a daily basis.
  • Receive mail at mail room from USPS letter carrier and sign for express, registered and certified mail.
  • Receive FedEx, UPS and Messenger packages at mailroom.
  • Sort incoming mail and pull out all checks and deliver to members.
  • Sort incoming mail and place mail into file cabinet/folders for members to be pick up.
  • Process incoming couriers packages via Brynka Internal Tracking System, label and place on racks for members to be pick up.
  • Receive incoming messenger packages and call members to pick up.
  • Physically deliver mail and courier packages by cart, dolly or hand truck to members as requested.
  • Receive outgoing mail (letters and parcels) and place on rack for pick up
  • Receive outgoing UPS & FedEx packages and place on rack for pick up
  • Process outgoing UPS packages via Brynka Shipping System and place on rack for pick up.
  • Receive outgoing messenger items from members and hold in mailroom for messenger pick up.
  • Place large items in storage room and coordinate with members for pick up
  • Answer members email regarding mail and packages.
  • Provide customer service.
  • Send out emails to members to retrieve their packages.
  • Call members to retrieve their items.
  • Other duties as assigned by manager.


  • High school diploma or equivalent preferred.
  • Minimum of 2-3 Mail services related experience with knowledge of commonly used Office Services procedures.
  • 1-3 years' experience with Microsoft Office Software (Word, Excel).
  • Knowledge of using UPS, FedEx, DHL shipping methods.
  • Excellent customer service skills; must possess a "can do" attitude.
  • Excellent communication skills both verbal and written.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail or hand cart, as well as flatbed.
  • Must be able to lift up to 50 pounds.
  • Assertive and resourceful; self-motivated; willing to ask questions and take initiative be able to communicate clearly.
  • Consistently demonstrates professional demeanor, appearance and attitude.



The Millennium Group
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