The Millennium Group
  • Chicago, IL, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Position is accountable for all shipping and receiving processes onsite.  Supports all shipping and receiving needs for the client on site.  Hours are Monday through Friday 8:30am-5:30pm

Essential Duties and Responsibilities:

  • Accountable for all onsite shipping and receiving support.
  • Supervision of shipping & receiving associates.
  • Must maintain all customer SLA's (Service Level Agreements) and KPI's (Key Performance Indicators) at 98% or above.
  • Security screening (X-Ray), processing, sorting, and staging packages for delivery.
  • Receive, count and verify all incoming parcels, freight, etc., notating damage and discrepancies.
  • Log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express, UPS and DHL.
  • Prepare and package outgoing materials to prevent in-transit damage.
  • Prepare all appropriate shipping documentation for both domestic and international shipments.
  • Operate mechanical equipment as required, i.e. fork lifts, pallet jacks, etc.
  • Maintains Monthly Metrics Report (MMR).
  • Other duties as assigned.

Qualifications and Requirements:

  • High school diploma or equivalent preferred.
  • Minimum 3-5 years customer service and shipping/receiving related experience preferred.
  • Basic Mathematical skills.
  • 1-3 years' experience with Microsoft Software.
  • Strong customer service background.
  • Proven leadership experience.
  • Confidence with multitasking.
  • Ability to effectively work individually and in a team environment.
  • 3 5 years of forklift experience.
  • Excellent communication skills, both written and verbal.
  • Ability to meet employer's attendance policy.
  • Keyboarding and Windows environment PC Skills.
  • Ability to lift up to 50 lbs. on a consistent basis.
  • Strong attention to detail.
  • Strong decision making capability.

The Millennium Group
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