The Millennium Group
  • Santa Monica, CA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Under the direct supervision of the manager, the Customer and Office Services Associate Floater is responsible for providing customer service and cross train in various office services functions  distribution of incoming/outgoing mail and material. Ability to travel within the Greater Los Angeles area to fill in for Office Service positions when staff members are out.

Essential Duties and Responsibilities:

  • Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, Courier, U.S. Postal, and interdepartmental) to appropriate recipient department mail drops and user areas.
  • Completing timely collection of outgoing mail in accordance with assigned schedules. Prepare and process outbound courier shipments using computer or service provider's equipment.
  • Tracking and maintaining records and logs of signature controlled mail items. Perform accurate data entry as needed.
  • Delivering boxes and bulk mail items utilizing hand trucks to assigned customer receive locations. Collect any outgoing boxes for distribution.
  • Inspecting all mail for suspicious/threating items
  • Other duties as assigned.

Qualifications and Requirements:

  • Must have a HS diploma or equivalent.
  • Must be customer focused and display a professional demeanor.
  • Excellent written and verbal communication skills.
  • Possess general computer knowledge (data entry) Ability to lift 50 lbs. or greater.
  • 1-2 years prior office services related experience.
  • Ability to carry out assigned tasks and projects to their completion.
  • Ability to identify and solve routine problems as they occur.
  • Ability to work individually or in a team environment.

WATCH Where Service Matters:

The Millennium Group
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