The Millennium Group
  • Hackensack, NJ, USA
  • Full Time

Key Responsibilities:

  • Collect data for reports
  • Ensures Customer Service area is always staffed and functional
  • Maintains records and files
  • Must have good working knowledge of postal regulations
  • Must have good working knowledge of computer basics
  • Perform work in a backup capacity to all staff functions
  • Provide problem resolution
  • May deal with difficult or irate customer periodically
  • Ensures equipment is in good working order, equipment maintenance
  • Interfaces with the client contact when required
  • Keeps manager informed of operational efficiencies and potential problems
  • May be required to work overtime periodically
  • Able to set priorities
  • Must be flexible to adapt to changes
  • Must demonstrate leadership qualities

Qualifications:

  • High School diploma or equivalent (GED).
  • Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
  • 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
  • Excellent customer service skills; must possess a "can do" attitude.
  • Excellent communication skills both verbal and written.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail or hand cart, as well as flatbed.
  • Must be able to lift up to 50 pounds.
  • Must have a clear background and drug test. Clean driving record..
The Millennium Group
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