The Millennium Group
  • SF, CA, USA
  • Hourly
  • Full Time

eligible for medical, dental, vision, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Under the direct supervision of the Regional Operations Manager the Supervisor/Lead associate is responsible for leadership of the mail associates.  Accurately sorting, posting, delivering mail and ensuring daily operations are managed according to the set standards,adapting to the technology environment.

 

Responsibilities:

  • Develop team including goal setting, assisting, coaching of site staff.
  • Oversee all mailroom services.
  • Ensure all received mail is sorted and delivered without delay.
  • Ensure all accountable mail and packages are scanned and processed.
  • Responsible to arrange new employees with training and orientation of the office environment.
  • Collect data for reports and assist in the preparation of monthly reports.
  • Utilizes knowledge of company culture, operations, policies, procedures in performing duties
    with minimal direction/supervision.
  • Recommends Service Enhancements & Value add to clients.
  • Promote a safe working environment through adherence to OSHA regulations and company
    safety rules.
  • Other responsibilities as needed to maintain the department.

Qualifications:

  • Minimum 2 - 3 year of Leadership experience preferred along with office services/mailroom
    related experience.
  • Prior Technology startup environment experience preferred.
  • Experience in domestic and international shipping.
  • Ability to handle multiple projects at one time.
  • Work well with others and as a team player with strong customer focus skills.
  • Assertive and resourceful; self-motivated; willing to ask questions and take initiative.
  • Excellent computer skills; spreadsheets applications.
  • Advanced customer service skills, professional attitude & appearance.
  • Attention to detail.
  • Strong organizational, administrative, record keeping & time management skills.
  • Excellent verbal and written communications skills.
  • Must be able to pass a MVR, criminal background check and drug testing.

 

WATCH Where Service Matters:  





The Millennium Group
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