The Millennium Group
  • Redmond, WA, USA
  • Hourly
  • Full Time

PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.


  • Manage and give daily guidance and direction to the Mail Service and Shipping & Receiving Clerks at Redmond campuses.
  • Adheres to all vendor compliance requirements for Mail, Shipping & Receiving: direct staff accordingly.
  • Prepare and distribute accurate monthly reports.
  • Maintain Inventory accuracy at 98% or above.
  • Prepare Dangerous Goods Forms (Lithium Battery letter, DG Declaration, etc.) consistent with customer requirements including export documents, as required.
  • Identify regulatory risks for NPIs (New Product Introductions) and provide guidance for risk mitigations.
  • Ensure all shipments are in regulatory compliance.
    Audit all incoming HazMat shipments to determine the risk and consequences to the organization.
  • Solves day-to-day problems regarding Dangerous Goods shipping/receiving services.
  • Work closely with Oculus Logistics Manager
  • Work closely with Oculus EHS Manager
  • Coordinate export compliance issues and domestic shipping issues with shippers, as required, including shipment tracking and lost freight issues.
  • Stay current on international exporting changes such as new commodity codes and customs regulations.
  • Participate in export compliance audits.
  • Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
  • Extensive client interaction with primary focus of achieving and surpassing client service goals.
  • Other projects as required by customer or management.
  • Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work while meeting quality and deadline standards by the effective use of job scheduling practices.
  • Create and manage succession plans for all areas of responsibility.
  • Ensure adherence to business guidelines, safety & security procedures
  • Keep Client and Account Director informed daily of operational efficiencies and potential problems.
  • Must demonstrate leadership qualities while resolving interpersonal conflicts and nurturing team work among the teams.
  • Clearly communicate job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality.
  • Prepare annual employee appraisals and evaluate daily performance.


  • Must have excellent working knowledge of shipping, receiving and logistics services.
  • Must have Dangerous Goods Shipping Labeling experience
  • Excellent knowledge of Fed Ex shipping and other shipping software as needed.
  • Strong organizational and administrative skills
  • Proven ability to lead a team, provide direction and proactively solve problems and issues as they arise
  • Proven ability to work in a fast paced, high energy environment
  • Ability to identify and communicate process improvements
  • Physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds.
  • Exceptional leadership expertise and demonstrated track record of creating employee engagement, hiring, retaining and developing staff
  • Ability to build strong internal and external business and customer relationships
  • Strong interpersonal and communication skills
  • Excellent analytic, verbal and written communication skills.
  • Working knowledge of Microsoft Office Suite with proficiency in Excel.
  • Attention to detail.
  • Must have valid Drivers License and clean driving record

WATCH Where Service Matters:  ----- last line on job description


The Millennium Group
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