The Millennium Group
  • Cincinnati, OH, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Key Responsibilities

  • Sorts and processes outgoing mail; effectively process a high volume of incoming and outgoing US and other priority mail.
  • Operates postage machine according to policy and regulations.
  • Prepares for mailing Certified, Registered, Insured articles, special mails.
  • Sorts and distributes U.S. Mail and accountable mail (FedEx, DHL, Hand deliveries, etc.).
  • Maintains files, logs and records on all incoming mail.
  • Communicate on a timely basis with clients and managers on job or deadline issues.
  • Uses equipment and supplies in a cost-efficient manner.
  • Operates and maintains full range of mailroom equipment.
  • Troubleshoot basic equipment problems; coordinates and follows up on
  • Maintenance and service calls.
  • Utilizes software mail applications where applicable.
  • Answers telephone in Center.
  • Adheres to TMG policies in addition to client site policies.
  • Provides follow-up communication on deliveries attempted after normal business hours.
  • Delivers special and rush packages.
  • Completes all outbound mail processing by external carrier pickup times.
  • Picks up and delivers packages and documents to clients according to predetermined schedules.
  • Work may require use of dollies or mail carts and package sizes may vary from envelopes to boxes of various sizes and weight.
  • Prioritizes deliveries based on due times.
  • Provides regular updates on personnel changes on floor.
  • Check all out boxes on final mail sweep of the night.


  • High school diploma or equivalent preferred.
  • Minimum of 2-3 Mail services related experience with knowledge of commonly used Office Services procedures.
  • 1-3 years' experience with Microsoft Office Software (Word, Excel).
  • Knowledge of using UPS, FedEx, DHL shipping methods.
  • Excellent customer service skills; must possess a "can do" attitude.
  • Excellent communication skills both verbal and written.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail or hand cart, as well as flatbed.
  • Must be able to lift up to 50 pounds.
  • Assertive and resourceful; self-motivated; willing to ask questions and take initiative be able to communicate clearly.
  • Consistently demonstrates professional demeanor, appearance and attitude.

The Millennium Group
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