The Millennium Group
  • San Jose, CA, USA
  • Salary
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

General Responsibilities: 

  • Provide support, leadership and management to all site leads and employees.  Act as liaison between the employees in the field and the North America Manager.
  • Process payroll for North America to include:
    1) Daily maintenance of employee information in the payroll system.
    2) Collecting any overtime approvals from the client
    3) Weekly roll up and submittal to the payroll department
    4) Track employee PTO submittals
    5) Run weekly reports for employee adherence of TMG absenteeism guidelines and make appropriate recommendations to management
  • Work with Regional administrator and site management to procure any temporary worker requests.
     Includes the following:
    1) Procure employee floaters to cover PTO for each site
    2) Submitting temp requests
    3) Tracking temporary worker hours on a daily basis
    4) Weekly submittal of approved hours worked per site location
  • Process all new hire paperwork and submit to HR
  • Work with TMG accounting and North America manager on billing accuracy and invoicing
  • Process all expense reports and submit for approval
  • Assist in the preparation and process employee annual evaluations and make recommendation for scoring and pay increases
  • Process any personnel change forms in the event of hiring, termination, promotion and transfers.
  • Assist in the process of prescreening applicants, interviewing and scheduling final interviews with candidates
  • Monitor employee training in LMS and assure all required training is adhered to monthly
  • Compile all site information from on-site management and prepare monthly reporting
  • Assist with the preparation of QBR
  • Update all site manuals and assure all SLA's are encompassed in the manual
  • The Assistant Program Manager will provide back up for the following tasks:
    1) Client Employee out of state Moves
    2) Asset moves between sites
    3) Vendor Management for Storage, Fed Ex, Transportation Vendors,  Employee Shuttles, Valet, Record Retention,  Office Supplies, Furniture Purchases, Printing, Business cards, Mailing supplies and Meters, Electric Vehicle Stations
    4) National Trip Reduction Mandates: Comply with all local state and federal Trip reduction mandates in various states. Includes approvals from the reigning government official. Prepares survey materials and TRP plans for mandated locations while working with the local BU leads and the city and state government teams. 
    5) Commute Program Management: back up to the NAM on the commute email address and DLs and responds to any issues or concerns. Act as the secondary interface between the riders and dispatch for any late shuttles or bus problems in the SF Bay Area. Responds to any new commute idea and provides commute support, quarterly commute fairs and updates management of all inquiries. Constantly looking at ways to improve the program and the commute experience for the employees and stays abreast of all laws and initiatives that could enhance or affect the programs.
  • Performs other duties as assigned
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Consistently demonstrates professional demeanor, appearance and attitude. A high level of confidentially is required.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction. Must work well under pressure with minimal supervision.
  • Must be customer focused and display a professional demeanor.
  • Strong organizational and administrative skills
  • Enthusiastic positive individual


  • High Proficiency with Microsoft office applications
  • Able to communicate effectively at all levels in a diverse and fast paced working environment
  • Highly reliable with excellent attendance and punctuality record
  • High energy level, dependable and comfortable performing multifaceted projects
  • Able to prioritize and ensure all requests are accommodated
  • Facilities and/or shipping & receiving experience required
  • Bachelor's degree or equivalent experience will be considered.

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The Millennium Group
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