The Millennium Group
  • San Diego, CA, USA
  • $18
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Primary Responsibilities

  • Ability to commute to locations located in the Greater San Diego and La Jolla area.
  • Must have great customer service skills, be reliable and self-motivated
  • Able to communicate effectively with many different types of people
  • Operates multiple-call telephone and routes calls to the appropriate person or location within the corporate office and external.
  • Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy
  • Work on a fast pace line processing, sorting, and staging packages for delivery.
  • Receive, count and process all incoming items, letters and packages.
  • Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
  • Prepare and package outgoing materials to prevent in-transit damage.
  • Prepare all appropriate shipping documentation.
  • Other duties as assigned.

Primary Responsibilities

  • Monitor file/document requests to stay in compliance.
  • Ensures adherence to all regulatory and contractual requirements.
  • Maintenance of all hard copy files and documents, including permanent, work paper, audit, confirmation, correspondence, and research files.
  • Indexing daily mail to determine handling staff and forward accordingly.
  • Process and forward daily mail via electronic file system.
  • Scanning documents into a Multi-Functional Printer
  • Ensure quality assurance initiatives are being observed at all times.
  • Maintain positive customer relations. Respond to and resolve difficulty records management issues. Provide technical advice and assistance to personnel on matters related to sensitive and confidential records.

QUALIFICATIONS:

  • High School diploma or GED equivalent required.
  • Minimum of 1-2 years Customer Service experience.
  • 1 to 2 years' experience in a corporate front desk or reception environment preferred.
  • Valid driver's license with a clean driving record and/or must have reliable transportation.
  • Exhibits superior verbal communication and phone skills.
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Ability to lift up to 50 lbs. on a consistent basis.
  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point a plus.

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The Millennium Group
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