The Millennium Group
  • Portland, OR, USA
  • Hourly
  • Full Time

Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!


Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Manage front desk activities including reception duties

Responsibilities:

  • Manage front desk activities with reception duties including the following:
  • Operates multiple-line telephone and routes calls to the appropriate person or location within the office.
  • Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers
  • Greets customers, vendors, job applicants, employees from other locations and other visitors with high degree of professionalism and courtesy.
  • Receive, sort and distribute inbound and outbound mail (including packages)
  • Provides general administrative and clerical assistance.
  • Maintains safe and clean lobby area.
  • Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list.
  • Oversee the security/badging needs.
  • Assist with the facility ticketing system
  • Order food for lunch meetings. Oversee catering orders for departmental and or site wide celebrations.
  • Assist manager with simple accounting including AP processes; expense reports, coding, scanning and creating POs
  • Keep organized files and archives online and offline
  • Highly motivated, self-starter, able to function independently by anticipating needs and resolving them without supervision
  • Proactive, forwarding-thinking problem-solving skills
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent required; Associate's degree preferred.
  • Three years or more of experience as a receptionist in a corporate environment.
  • 1-3 years experience with Microsoft Office Software (Word, Excel, and Outlook).
  • Strong work ethic; diplomatic; team- and service-oriented; builds strong working relationships.
  • Exhibits superior verbal communication and phone skills.
  • Exhibits exceptional customer service skills
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Able to appropriately handle confidential and highly sensitive material.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direct supervision

 

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The Millennium Group
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