The Millennium Group
  • San Diego, CA, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Key Responsibilities:

  • Coordinates Shipping and Receiving services and administrative functions
  • Receives and processes lab supplies and materials
  • Follows procedures to ensure packages are received and handled appropriately
  • Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
  • Examines incoming shipments, rejects damaged items, records shortages, and may correspond with shipper / customer to rectify damages and shortages
  • Delivers critical cold packages to end users in a timely and efficient manner; supports end user notification of cold package receipt
  • Orders and delivers dry ice as needed to labs
  • Provides data for monthly metrics and discusses with staff to assess work volume and address operational concerns (volume packages received and shipped)
  • Prepares, packages and ships requested packages such as lab samples, IT equipment, and interoffice mail per DOT / IATA guidelines
  • Performs incoming / outgoing mail and package delivery tasks
  • Maintains employee bench and mailbox location lists; maintains mailboxes
  • Stocks and organizes general office supplies, warehouse, mailroom and copy area supplies
  • Prepares new hire office supply kits
  • Provides coverage when S/R Lead is absent
  • Manages small projects of limited scope and complexity within their functional area
  • May participate in process cost savings and improvement initiatives
  • Provides excellent customer service and support
  • Interfaces with R&D customers to ensure all expectations are being met
  • Maintains a positive relationship with all the members of the Facilities department and our site customers while promoting a positive team environment
  • Maintains compliance with corporate, safety, security and regulatory policies
  • Maintains all assigned Corporate, Facilities and EHS training as required


  • High school diploma or equivalent
  • Minimum 1 year customer service and office related experience preferred
  • Basic Computer skills
  • Postage Meter, UPS, FedEx, DHL knowledge
  • Demonstrate the ability to be flexible and adapt to change in the work environment
  • Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships
  • Handle multiple projects at one time
  • Lifting up to 50 lbs
  • Attention to detail
  • Must be able to pass a background test

WATCH Where Service Matters

The Millennium Group
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