The Millennium Group
  • New York, NY, USA
  • Hourly
  • Full Time

Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industr.y


  •  Provide daily guidance and direction to TMG's mail and office services personnel and balance daily workload among the team
  • Assist Supervisor with data collection and preparation of required monthly and daily reporting.
  • Monitor and inform Management of Operational deficiencies and potential problems.
  • Troubleshoot routine problems and offer solutions to fix errors.
  • Oversee and perform process of receiving , sorting, X-Raying,and distribution of incoming mail (e.g letters, parcels, USPS and interdepartmental) to appropriate recipients and departments.
  • Ensure all outbound packages are properly recorded and all required documentation is in order and/or attached.
  • Maintain time, volume, and delivery records.
  • Verify records and logs of mail.
  • Perform accurate data entry as needed.
  • Oversee tracking of misdirected or lost packages. Analyze customer mailing needs and offer clear and concise solutions.
  • Prepare documentation associated with special mail handling
  • Monitor control inventory practices of mail and shipment supplies.
  • Pick up and deliver supplies to designated locations as needed for mailing projects.
  • Oversees the inspections of mail for suspicious or threaatening mail and separates mail by different types. Maintain the integrity of the Chain of Custody.


  • High School diploma or GED equivalent required.
  • 3-5 years in X-Ray and Mail Scanning procedures
  • 3-5 years experience in a mail room or experience at FedEx and/or UPS.
  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
  • Ability to appropriately handle confidential and highly sensitive material. Excellent communication skills and ability to give direction to team Ability to exercise independent judgement regarding ethical practices and conflict resolution

WATCH Where Service Matters

The Millennium Group
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